Frequently Asked Questions

Discover everything you need to know about the world of INITIO Parfums Privés.

What makes INITIO Parfums Privés unique?

INITIO Parfums Privés returns to the origin of perfume, focusing on the power of scent to influence behavior and emotions. We use the highest quality ingredients and molecules designed to trigger attraction and confidence.

Are your fragrances authentic?

Yes, when you purchase directly from our official online store, you are guaranteed 100% authentic INITIO products, bottled and packaged in France.

What is your shipping policy?

We offer complimentary standard shipping on all orders. Delivery typically takes 3-5 business days depending on your location. You will receive a tracking number via email once your order has been dispatched.

Can I return a fragrance if I don't like the scent?

To ensure hygiene and product integrity, we only accept returns on unopened products in their original cellophane wrapping within 14 days of delivery. We recommend purchasing a discovery set before committing to a full bottle.

Do you offer samples with orders?

Yes, every full-size bottle order includes complimentary samples, allowing you to explore other olfactory dimensions from our collections.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal and Apple Pay for a secure and seamless checkout experience.